Customer account statement: debts and payments as PDF or Excel

What the report contains

The header of the file shows your shop name, the customer’s name and phone number, the report type, the selected period, and who created the report and when. Below that comes the table of entries: date, type of action, amount, currency, note and the staff member who recorded it. At the bottom you get the total income and total expense for the period.

Because of this layout, a customer who receives the report can check every line against their own notes. If you have sellers working for you, the “recorded by” column shows whose entry you are looking at. The note column carries exactly what you typed when the debt was recorded — which goods, what was agreed — in the same wording.

• Header: shop, customer, period, who created it and when
• Table: date, type, amount, currency, note, staff member
• Footer: total income and total expense for the period

Three report types and two formats

You pick the report type to match the job. “All” puts every debt and payment of the period into one table, ordered by date. “Expense” lists only the debts recorded against the customer. “Income” lists only the payments received from the customer. Each report is built in a single currency, so sums and dollars never get mixed up.

The format is PDF or Excel. PDF is handy for sending to the customer or printing — it opens on any phone. Excel is for when you want to recalculate, filter or hand the figures to your accountant. Both are built from the same data; only the presentation differs.

Plan limit and paying from the wallet

Every plan includes a certain number of customer reports per subscription period. Once that limit is used up, the app warns “Report limit exhausted”, and the next report is paid from your pDaftar wallet (or your referral balance). Prices and limits are listed on the pricing page.

If the wallet does not hold enough, the report is not created — you see “Insufficient funds in your balance” and a top-up button. Reports you created earlier stay in the list, and downloading them again costs nothing.

In the mobile app and the web version

In the mobile app you create the report from the “Reports” section of the customer card. The file is prepared in the background: first the status reads “Creating report”, then “Ready”. You download the finished file to your phone and send it to the customer through any messenger.

The web version has the same reports on the customer page. A report created on the computer also appears in the list on your phone, because both work from the same database.

When it really helps

When you settle up with a regular customer at month end, an “All” report shows both of you the same figure. If a customer denies making a payment, the “Income” report answers with the date and the amount. Your accountant only needs the “All” report in Excel — they can copy the rows straight into their own sheet.

The report also pairs well with the customer history link: the link shows the current state of the account, while the report preserves a chosen period as a file.

Frequently asked questions