Recording a partial installment payment

Key takeaways

• At receipt, confirm the customer, linked debt, amount, currency, date, and payment method together.
• After applying the part-payment, recalculate the balance and match the system record to the customer receipt.
• If the customer pays toward several purchases, record the allocation with their confirmation. Amounts applied to individual debts must equal the money actually received.

pDaftar capabilities

• pDaftar supports recording installment sales and due dates.
• pDaftar supports tracking customer debts and transaction history.

Workflow inputs

At receipt, confirm the customer, linked debt, amount, currency, date, and payment method together.

The receiving employee should select both the customer and the exact installment being paid. Confirming the existing balance with the customer helps prevent allocation to a similar name or outdated phone record.

Operating sequence

After applying the part-payment, recalculate the balance and match the system record to the customer receipt.

Cash, bank transfer, and other channels require matching payment evidence. Represent a cancelled receipt through a documented reversal rather than adding an unexplained negative payment to the debt history.

• Verify the receipt amount, date, currency, and payer identity.
• Specify which debt or document receives the payment and in what order.
• Recalculate the remainder and retain the payment reference in history.

When one payment covers several debts

If the customer pays toward several purchases, record the allocation with their confirmation. Amounts applied to individual debts must equal the money actually received.

Limitations

• When the receipt does not match the cash or bank inflow, do not update the balance until the payment error has been identified.

Sources

1. pDaftar home — pDaftar
2. pDaftar features — pDaftar
3. pDaftar pricing — pDaftar